Viewing Cancelled Cases and Why They Cancelled

1) From your Caselist choose the select the ‘sort by’ drop down menu and choose ‘unhide cancelled cases’





2) To view why a case cancelled choose the case by clicking on it, select the ‘Activity’ tab




3) Scroll down to view the ‘Case Status’ log
Creation date: 11/11/2016 2:19 PM ()      Updated: 11/29/2016 12:22 PM ()
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